What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit — your name, email address, phone number and the payment method you choose, whether that is bKash, Nagad or Rocket. We record transaction references so we can match your deposits and withdrawals to
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your account wallet accurately. Device data — your browser type, operating system and IP address — helps us detect unusual login activity and keep your account secure. We do not store your full bKash or Nagad wallet PIN; payment confirmation comes directly from those providers. If
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you contact our support team, we keep a log of that exchange so we can follow up properly. We also collect session data — pages visited, time on site, buttons clicked — to understand how the lobby is used and where to improve it. This data
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stays within our systems and is shared only where necessary to process your payment or meet a legal requirement. Availability of our services depends on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.